Credit Collection
Efficient credit collection and debt recovery are critical to the profitability of an enterprise in the consumer market today. Consumer financiers, ranging from banks to credit companies to cellular service providers, aim to increase collection productivity and control while lowering costs at the same time. 

 

2B Technologies’ interact Smart Collect is just the collection solution that will let you enhance credit control for your enterprise.

In the face of an expanding consumer market, Smart Collect, based on the Predictive Dialer, the interact Campaign Manager, and a user-friendly CSR application, will let you preserve your dialing efficiency and managerial control proportionally increasing quality, productivity and ROI.

We aim to provide our customers with the most comprehensive quality management tools. interact Smart Collect will let you monitor collection performance and strive for constant improvement with the extensive reporting module, the real-time display monitor, and the call recording application. Campaign-related greeting displays and call-relevant agent scripts improve agent performance, and CTI capabilities further enhance control.

 

 

 

 

Key Benefits & Highlights

Supports all ODBC-
     compliant databases
Call-backs by agent
Automatic detection of
     fax, modems, and busies
User-friendly client
     application
Comprehensive reporting
WallBoard - real-time
     statistics display
Campaign-specific
     greetings
Call-specific agent scripts
Extensive call recording
Supervisor snooping
 
 
 

Download

interact Smart 
Collect Fact Sheet

Size : 303 KB
Format : PDF

 

 

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