Therefore, enterprises retain absolute control over administration and configuration, using a web-based client. Built on open standards to ensure maximum flexibility, Echo allows interoperability with virtually all leading platforms.

Monitoring

-          Remote snooping

-          Live reporting

-          Web based supervision

Administration

-          Remote configuration

-          Password protected privileges:

-            + level 0:  real time stats

-            + level 1:  level 0 + snooping + reports

-            + level 2:  level 1 + configuration

-          Crash recovery and extensive alerting

Recording

-          24/7 or on demand

-          Any analog / ISDN lines

-          GSM 6.10 codec used

Installation

-          Pre-installed one-box solution

-          Remote configuration

-          Setup / configuration templates and wizards

Archiving

-          Scheduled / automatic

-          Any storable media

-          Disk utilization monitor

Reporting

-          Web based reports

-          Extensive searching (CLI / Dialed #, 
           Line/Extension, Time/Duration)

-          Parameterized reports on 3-folds

 Why echo

-          Plug n Play capability over different switches

-          GSM 6.10 Audio compression @ 5.5 MB/hour

-          3-Fold monitoring: Real, Historical and Customizable

-          Complements the functionality of Call Centers

-          Efficient recording, archiving and retrieval

-          Web based, built on open standard to maximize
           flexibility

-          ODBC compliance ensures any databsase integration

-          Message trigger supplements screen pop-up on
           answer

-          Remote configuration / administration / snooping /
           playback

-          Reports can be customized to introduce billing
           schemes