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If you come across problems using our solutions,
please email your query to the 2BT Customer Support
Services Group. 2BT Technologies' support team will
post an update/answer to your query. You may either
consult our website in a few days or request for an
immediate reply.
New Query?
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Frequently Asked
Questions:
1. Extension Lost
2. Virtually Ready State
3. Wall Board Stuck
4. Router Detection
5. IVR Detection
6. DB Server Connection
7. Logging Details on TServer
8. Unable to Play Voice
9. Hold Message
10. Change Voice Message
11. Receiving Calls on TServer
12. Receiving Calls through CT-Media
13. a) Unable to Sign-in to the Desktop Phone
b) Unable to Sign-in to the Desktop Phone
14. Unable to Hear Caller on Headphones
15. Multiple Logins
16. Service Level
17. Call Abandoned
18. Threshold Time
19. Call Drop
20. TServer Unable to Accept Calls
21. CLI
22. Unable to Make an Outbound Call
23. DCM Unable to Detect Cards
24. Cards Unable to Start in CT-Media
25. Dialogic Card Installation
26. Starting a Dialogic Card
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